Job Description
Description:
Job Title: Overnight Security
Company Overview:
Since 1913, the Grande Colonial has been dedicated to providing an exceptional guest experience through genuine and friendly service. We pride ourselves on our commitment to "Make History Every Day" by fostering authentic, personal connections with every guest.
Role Overview:
We are seeking a dedicated Overnight Security team member to join our two-person team responsible for ensuring the safety of the hotel and its guests while delivering outstanding service. The Overnight Security position works in conjunction with the Night Audit team to assist guests from 11 PM to 7 AM. Responsibilities include patrolling the property, securing the hotel, checking guests in and out, distributing gym passes, valet parking for overnight guests, and answering phone inquiries.
Key Responsibilities:
- Patrol the hotel property to ensure safety and security.
- Collaborate with Night Audit to assist guests during overnight hours.
- Check hotel guests in and out efficiently and courteously.
- Distribute gym passes and provide information about hotel amenities.
- Valet overnight guests' vehicles as needed.
- Respond to phone inquiries and provide assistance to guests.
Skills and Qualifications:
- Previous experience in security or hospitality preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving skills and attention to detail.
- Availability to work overnight shifts (11 PM to 7 AM).
- Customer service-oriented mindset.
Join us at the Grande Colonial and be a part of our legacy of exceptional service and guest satisfaction!
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