Job Description

Job Description

Job Description

About the role:
Responsible for marketing and leasing property in accordance with policy and procedures set out by management. Responsibilities also include providing resident relations services in a professional and courteous manner. Other responsibilities include but are not limited to the performance of miscellaneous clerical duties well as support for office personnel. Understands and supports the company’s mission and core values.

Pay : $23.50/hr

Job Type : Full-time, temp to hire

Schedule : Monday to Friday 8:00am-5:00pm

Industry : Leasing and Housing

Duties/Responsibilities

Marketing:
• Assists in the development and implementation of marketing plan
• Assists in creation of advertisement for newspapers and other listings
• Markets vacant/on notice units.
• Shops competition as needed to determine the status of current market.
• Conducts marketing surveys of competition, including occupancy rates, amenities, prices, specials (e.g., one-month free rent), traffic, etc., and use the information to develop strategies.

Leasing:
• Greets prospective residents
• Walks property tour route daily to ensure it is clean and presentable
• Shows model units, common areas, and amenities
• Logs all rental traffic to include guest cards and phone calls.
• Completes follow-up of all rental inquiries (send thank you note, call, etc.) in a timely manner.
• Processes rental application and prepare lease forms and reports according to property guidelines.
• Qualifies, demonstrates, and leases apartment in accordance with Fair Housing Guidelines
• Collects deposit and /or fees associated with move in
• Conducts unit inspection for move-in

Tenant Management / Relations:
• Participates in property inspections: quarterly, move-in and move-outs
• Aids residents with the move-out process
• Addresses complaints and resolve issues in a timely and professional manner
• Retains accurate records

Administrative:
• Contributes to the general upkeep and cleaning of offices, common areas, and models.
• Maintains confidentiality of resident, applicant, and or employee information.
• Attends mandatory meetings and trainings
• Other duties as assigned.

MINIMUM QUALIFICATIONS
A. Education – High School diploma or GED
• Business school, college, or related accredited courses in management, accounting and or marketing.

B. Experience -
• One year of related leasing/marketing/sales experience or equivalent combination of education
and experience preferred.
• Computer literacy; basic working knowledge of MS Word and Excel

C. FOR OCCUPANCY SPECIALIST:
• Two years’ experience in multifamily, elderly, or related occupancy management position.
• Occupancy certification/designation (SCHM for tax credit properties, COS or CPO for HUD
properties)

ADDITIONAL OCCUPANCY SPECIALIST RESPONSIBILITIES:
* Maintains accurate waitlist of qualified prospective tenants, minimizing vacancy loss.
* Refers to a recertification schedule on the computer and reviews it monthly.
* Mails recertification letters to residents 120 days prior to the anniversary date of move-in.
* Sets up appointments with residents to sign necessary forms.
* Sends reminder notices to residents who fail to make prompt appointment responses for the recertification process.
* Perform all low-income household tax credit applicant interviews
* Ensure NAU procedures are adhered to during leasing process

* Responsible for low-income household tax credit compliance in accordance with applicable Tax Credit laws

Additional Info : At this time, we are only pursuing candidates who currently reside in Hawaii or have an immediate set relocation date. If you are currently in Hawaii/have an immediate relocation date set, please continue with the application process.

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Job Tags

Full time, Temporary work, Work at office, Immediate start, Relocation, Monday to Friday,

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