Job Description

Job Description

POSITION SUMMARY
Provides guests with prompt service, quality beverages and products. Maintains a clean and comfortable environment.

RESPONSIBILITIES

• Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Delivers legendary Starbucks guest service to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guests' needs.
• Maintains a clean and organized workspace to enable co-workers to locate resources and product.
• Follows operational policies and procedures, including those for cash handling, safety and security.
• Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Maintains a calm demeanor during periods of high volume or unusual events to keep Starbucks operating to standard and to set a positive example for other team members.
• Utilizes proper procedures and documentation for transactions.
• Ensures bank is counted and balanced with cage.
• Completes cash turn-in sheets, etc., and distribute accordingly.
• Follows directions from shift manager at all times.
• Maintains proper uniform, ID badge and nametag at all times.
• Maintains regular and consistent attendance and punctuality.
• Other job related duties as assigned.

QUALIFICATIONS

• Ability to learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, ability to work as part of a team and ability to build relationships.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Ability to read, write and communicate verbally in English.
• Must complete or have TIPS Certification.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Ability to stand for long periods of time.
• Requires the use of electrical equipment, such as coffee machines, microwaves and blenders, mechanical devices, flame/heat-generated devices and computer equipment.
• Constant contact with staff and guests.
• Repetitive lifting of up to 15 lbs.
• Frequent pushing, pulling, bending and walking.
• Work environment may include smoke and variable temperature, lighting and noise levels.

Caesars Entertainment

Job Tags

Shift work,

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