Job Description

Leadership & Team Management:

· Leading the store team:

Motivating and inspiring store associates to achieve sales goals, provide excellent customer service, and maintain high standards

· Hiring and training:

Recruiting, interviewing, and hiring new staff; providing ongoing training and development to ensure associates have the necessary skills

· Performance management:

Evaluating and managing associate performance, providing constructive feedback, and addressing any performance issues

· Scheduling and staffing:

Creating and managing store schedules to ensure proper staffing levels and efficient operations

· Team development:

Facilitating team building activities, promoting a positive and supportive work environment, and fostering a culture of excellence. 

Sales & Customer Service:

· Driving sales:

Setting and achieving sales goals, implementing sales strategies, and providing associates with the tools and resources they need to succeed

· Providing exceptional customer service:

Ensuring a positive and engaging shopping experience for all customers, addressing customer inquiries and concerns, and resolving issues efficiently

· Building customer trust and loyalty:

Creating a strong brand image and building lasting relationships with customers

Operations & Merchandising:

· Maintaining store standards:

Ensuring the store is clean, well-organized, and visually appealing, with products displayed effectively

· Product management:

Monitoring inventory, ordering new products, managing returns and exchanges, and ensuring product quality

· Financial management:

Managing budgets, tracking sales, and ensuring the store operates profitably

· Operational efficiency:

Developing and implementing efficient store processes, minimizing waste, and maximizing profitability

Qualifications:

· 3-5 years of home furniture sales and design experience

· Management experience

· Marketing experience (including online marketing)

· Bachelor’s degree from an accredited university, or equivalent experience is preferred

· Must be able to commute to Manhasset store daily

Please note: applications without attached resumes will not be considered. Thank you for your cooperation!

You may also email your resume to office@theodorealexandermanhasset.com

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