Being a laundry attendant, you are responsible to ensure that all laundry services for the hotel guest is done as per the standard policies and is met on time. Also responsible for laundry collection from guest rooms, dry-cleaning, washing, drying, pressing, and folding of guest's laundry along with other hotel linen.
Responsibilities:
1. Responsible for picking up and delivery of in-house guest laundry. (if hotel provides service)
2. Responsible to collect and deliver outside guest laundry / dry cleaning. (if hotel provides service)
3. Responsible for delivering all guest items punctually, accurately and in a professional and courteous way.
4. Collect laundry and dry-cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
5. Count and verify all items collected as per laundry price lists / laundry sheet signed by the guest and note down any discrepancy or damages on the same sheet.
6. Check all items for damage or stains and take appropriate action to rectify these issues.
7. Report immediately to the superiors in case any valuable items like cash, jewelry, credit cards etc. found in guests cloth pockets.
8. Responsible to processes the guests clothing on the correct equipment / machines using the appropriate chemicals and temperature.
9. Once processed, neatly fold or hangs the clothing as requested by the guest on the laundry sheet. (if hotel provides service)
10.Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out.
11.Responsible to feed washed linens and napkins into ironer or folder or calendar machine. (if applicable)
12.Retrieves folded linens and stacks or hangs clean linens as appropriate.
13.Sorts clean towels, rugs, and robes.
14.Uses towel folder and manual folding for bath towels, washcloths, rugs, and robes.
15.Assist in the loading and unloading of dryers and sort out washed laundry items
16.Operates and maintains folding equipment, presser, and iron.
17.Operates and maintains washer, dryer, dry cleaning machine etc.
18.Reports any technical problems or deficiencies to Executive Housekeeper or maintenance team.
19.Places folded product on appropriate rack.
20.Reports any damage or deficiencies in the laundry items to the Executive Housekeeper.
21.Assist in inventories and attend all departmental training as informed and scheduled by the manager.
22.Assists with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager.
Benefits:
Requirements:
Schedule:
At Hilton Garden Inn™, we seek to give our guests everything they need to be successful, and the same is true for our owners and operators. We focus on building success into every relationship with an award-winning, well-known brand that can delivers the best stay around.
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