Job Description

Employer Industry: Customer Data Platforms (CDPs)

Why consider this job opportunity:
- Salary up to $160,000 in On-Target Earnings (OTE)
- Stock options and a comprehensive benefits package
- Opportunity for career advancement and growth within the organization
- Remote-first position, with flexibility to work from anywhere, preferably in the West Coast or Pacific Time Zone
- Chance to shape the future of Customer Success at the employer

What to Expect (Job Responsibilities):
- Partner with customers to understand their business requirements and ensure quick time-to-value from their investment in the employer's platform
- Manage the customer lifecycle for a portfolio of assigned accounts, from onboarding and implementation to ongoing success and growth
- Enable customers to become AI-first and AI-ready through the employer's AI product initiatives
- Develop and deliver engaging customer presentations and training sessions to help clients leverage the employer's offerings
- Track key customer health metrics and proactively address challenges to ensure satisfaction and retention

What is Required (Qualifications):
- 3-5 years of client-facing implementation and/or consulting experience, with a proven record of managing enterprise accounts
- Experience with Customer Data Platforms (CDPs) and/or marketing automation tools (e.g., Braze, Iterable)
- Strong relationship-building skills with executives and technical stakeholders, emphasizing account mapping and expansion
- Comfortable with all phases of the customer lifecycle, including onboarding, adoption, and retention strategies
- Excellent communication and presentation skills tailored to different audiences (technical and non-technical)

How to Stand Out (Preferred Qualifications):
- Experience in data strategy consulting, marketing strategy/analytics, operations, or business intelligence
- Proven track record of success in a fast-paced, high-growth environment

#CustomerDataPlatforms #CustomerSuccess #RemoteWork #CareerOpportunity #DataStrategy

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr

Job Tags

Full time, Immediate start,

Similar Jobs