Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

NUthaHpBTVJYbFN3TXc3bEVMZ2FPYlVsNUE9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Immediate start, Remote job, Work from home, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Houser LLP

Associate Attorney (Washington) Job at Houser LLP

 ...Houser LLP is looking to add an attorney for its Washington litigation practice. Licenses in other states like Oregon, Nevada, and/or California is a plus. The ideal candidate will have strong writing, research and communication skills. We offer competitive compensation... 

Pet Supplies Plus

Stocker/Cashier Job at Pet Supplies Plus

 ...up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! As a Store Team Member at Pet Supplies Plus, youre pawsitively passionate about people and their pets. Providing exceptional... 

Red Bull

Student Marketeer - Texas Christian University Job at Red Bull

 ...As a RedBull Student Marketeer, you are part of the most dynamic and empowered brand ambassador program in the world. Reporting to the local Brand Marketing Specialist, you will learn RedBull's target group with the mission of increasing our brand image and product... 

Baptist Health System - San Antonio TX

Registered Nurse (RN) - New Graduate - $30-42 per hour Job at Baptist Health System - San Antonio TX

 ...Baptist Health System - San Antonio TX is seeking a Registered Nurse (RN) New Graduate for a nursing job in Nacogdoches, Texas. Job...  ...System - San Antonio Job ID #(***) ***-****-4. Posted job title: New Grad Registered Nurse Med Surg Full Time Nights Benefits Health... 

KA Recruiting

Medical Laboratory Technologist OR Laboratory Technician in Texas Job at KA Recruiting

(Only QUALIFIED Healthcare Professionals accepted) Medical Technologist - General - Medical Technologist OR MLT opening at a small hospital located in Western Texas! This hospital offers a full range of services including (but not limited to) audiology, cardiac care, diagnostic...