Appointment Scheduler Job at Calculated Hire, Columbus, OH

NGFHc3lRTWNYRkt5T0F2cEVMWWFON0VzNGc9PQ==
  • Calculated Hire
  • Columbus, OH

Job Description

Appointment Scheduler

Onsite training, Fully Remote pending performance after – Columbus, OH (Training onsite)

Responsibilities:

  • Speak with patients to assess their needs through actively listening to their concerns and questions and making appropriate recommendations and clarifications.
  • Coordinate outpatient appointments across multiple specialties including routine visits, urgent and emergency issues and associated testing.
  • Work with callers to resolve complex problems by gaining understanding of large-scale operational processes.
  • Become a subject matter expert, understanding the nuanced processes of determining appropriate appointment needs and provider preferences.
  • Utilize software systems to facilitate patient interactions.
  • Provide outstanding customer service to callers through listening, empathy and understanding the needs of each individual patient.
  • Help promote a culture of positivity and teamwork across your team.

Qualifications:

  • High school diploma or equivalent required
  • Two years of customer service experience over the phone or in person
  • Passion for providing excellent customer service
  • High level of interpersonal skills with ability to handle sensitive, confidential situations and built trust with patients calling in.
  • High proficiency with technology and using multiple computer-based systems with ability to learn new programs.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

  • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Tags

Permanent employment, Contract work, Local area, Immediate start, Remote job,

Similar Jobs

New Generation Academy

Elementary Math and English Language Arts Tutor Job at New Generation Academy

 ...New Generation Academy, a fully accredited school, is seeking to hire Math and ELA tutors for Grades 1 - 5. We prefer individuals who can tutor both Math and ELA content. Job Description (Required): Tutors must be proficient in Math and ELA content in Grades... 

Oshkosh Corporation

Machine Repair Technician I - LAX Terminal 5 Job at Oshkosh Corporation

 ...provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight...  ...work in secure areas of an airport.+ Ability to work Day or Night Shift including weekends and holidays.**PHYSICAL DEMANDS:**While performing... 

Swift Refrigerated

Dedicated Class A CDL Truck Driver - Home Weekly! Job at Swift Refrigerated

 ...and Prescription Drug Plans~Disability, Life, and Critical Illness CoverageSWIFT DEDICATED REFRIGERATED FLEETA Class A Driving Career for a LifetimeREQUIREMENTS:~CDL (A) required, No experience necessary, Will train~Subject to background screening.... 

Animal Wellness Center

Veterinary Assistant Job at Animal Wellness Center

 ...phone calls or facebook messages please. No Experience needed but is a major plus. On the job...  ...detail upon the opportunity to interview. Assist in exam room obtaining demographics. Directly assisting Veterinary during exams, surgeries etc. Kennel cleaning... 

The Career Hut

Virutal Work - Social Media Assistant (will train) Job at The Career Hut

 ...TikTok, Instagram, or your favorite platformwhatever you're most comfortable with! No experience? No problem! Step-by-step training is available to help you succeed. Promote Digital Products: No need to create or purchase products! Use our ready-made, high-demand...