The Account Manager is responsible for managing strategic accounts within the mid-market customer segment, driving sales growth and customer retention through effective relationship management and solution selling. Key duties include developing account strategies, renewing contracts, identifying incremental revenue opportunities, and collaborating with cross-functional teams to meet sales objectives. This role requires strong communication skills, customer focus, and the ability to engage with executive-level clients to deliver Comcast Business Class services.
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary
Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.Job Description
Core Responsibilities
Employees at all levels are expected to:
Disclaimer:
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer Experience (CX); Customer Relationships; Business; Sales; Communication; Prospecting
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit thecompensation and benefits summaryon our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
account management, sales leadership, customer retention, business class services, customer relationship management, contract renewal, mid-market sales, strategic selling, telecommunications sales, enterprise sales
...Strive Health Services, LLC* is a family owned and operated homecare agency headquartered in Georgetown, TX. With a focus on Private Duty Nursing, Strive employs Registered Nurses and Licensed Vocational Nurses to work one on one with patients of all ages and medical...
...THE BUSINESS Honeywell International Inc. (NYSE: HON) is a global technology and manufacturing company that invents and commercializes solutions to address some of the world's most critical challenges. With a diverse portfolio spanning multiple industries, Honeywell...
...immunoassays, HPLC (High Performance Liquid Chromatography), and associated data analysis; advanced understanding of applied organic and inorganic chemistry ~ Experience working in zoos/aquariums Required Education: ~ M.S. in biology, physiology, animal...
...CORT Tradeshow and Events is hiring immediately for non-CDL drivers! The Delivery Driver works collaboratively as part of the Operations team... ...: This CORT Events location covers multiple states. Our Class A drivers will have the opportunity to travel regionally and...
...Remote Licensed Clinical Social Worker (LCSW) Wage: Between $95-$122 an hour Are you a Licensed Clinical Social Worker looking to launch a private practice, or grow your existing practice? Headway can help you earn more through insurance! Headway supports thousands...